Privacy and Cookies Policy
Effective Date: 23.11.24
Welcome to Poetic Vision Malta. We value your privacy and are committed to protecting your personal data. This Privacy and Cookies Policy outlines how we collect, use, and protect information about visitors to our website, poectivisionmalta.com.
1. Information We Collect
We may collect and process the following information:
- Personal Information: Name, email address, phone number, and delivery address when you place an order, subscribe to our newsletter, or contact us via the website.
- Transaction Information: Payment and order details for fulfilling purchases.
- Website Usage Data: IP address, browser type, pages visited, and time spent on the website collected via cookies.
2. How We Use Your Information
We use the information collected for the following purposes:
- To process and deliver orders.
- To manage customer inquiries and provide support.
- To send updates, newsletters, or promotional material (only if you have opted in).
- To improve website functionality and user experience.
- To comply with legal obligations and enforce our terms and conditions.
3. Cookies Policy
What are cookies?
Cookies are small text files stored on your device to help us understand how visitors interact with our website and improve your experience.
Types of cookies we use:
- Essential Cookies: Necessary for website functionality (e.g., enabling shopping cart features).
- Analytics Cookies: Used to collect information about website traffic and user behavior (e.g., via Google Analytics).
- Preference Cookies: Remember your preferences, such as language or region.
- Marketing Cookies: Track browsing habits to deliver targeted advertisements (if applicable).
4. Managing Cookies
You can manage or disable cookies through your browser settings. However, please note that disabling certain cookies may affect the functionality of the website.
5. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except:
- To trusted service providers (e.g., payment processors, delivery partners) who assist in fulfilling your order.
- When required by law or to protect our legal rights.
6. Data Security
We implement technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse.
7. Your Rights
You have the right to:
- Access, update, or delete your personal data.
- Withdraw consent for data processing where applicable.
- Lodge a complaint with a data protection authority if you believe your rights have been violated.
To exercise your rights, please contact us at info@poeticvisionmalta.com.
8. External Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party sites.
9. Updates to This Policy
We reserve the right to modify this Privacy and Cookies Policy at any time. Changes will be posted on this page, and we encourage you to review it periodically.
Contact Us
If you have any questions or concerns about this policy, please contact us at:
Poetic Vision Malta
Email: info@poeticvisionmalta.com
Phone: +356 99772913