Frequently Asked Questions

Yes, we accept customer-provided design files in STL, OBJ, or similar formats. Please ensure your file meets our specifications to avoid issues during the printing process.

Currently, we do not offer full design services.

At Poetic Vision Malta, we specialize in two types of 3D printing technologies:

1. FDM Printing (Fused Deposition Modeling):

   • This technique allows us to use a wide variety of filaments, including:
     • PLA: Eco-friendly and perfect for general-purpose prints.
     • PETG: Durable and ideal for outdoor or functional items.
     • ABS: Strong and heat-resistant for robust projects.
     • TPU: Flexible material for items like phone cases or gaskets.
     • PA (Nylon): Tough and wear-resistant for mechanical parts.
     • PC (Polycarbonate): Extremely strong and impact-resistant for advanced applications.
     • Other Materials
   • The maximum size for FDM prints is 250mm x 250mm x 250mm.

2. Resin Printing:

   • Resin printing produces highly detailed and smooth prints, making it ideal for intricate designs and decorative pieces.

We work closely with you to recommend the best material and technology for your specific needs.

Material choice depends on factors like durability, flexibility, and aesthetics. Contact us, and we’ll recommend the best option for your needs.

Yes, we offer customization in terms of size and color. Please note that full custom designs are not available at this time.

Printing time depends on the complexity, size, and material of the item. Most projects are completed within 1-2 weeks, but larger or more intricate orders may take longer.

Absolutely. We can produce multiple copies, and discounts may apply for bulk orders.

Yes, the maximum size we can print is determined by our printer’s build volume(250x250x250mm). For larger projects, we may need to print components separately and assemble them.

We inspect all products for quality and accuracy before delivery. If there are any issues, please notify us within 3 days for assistance.

We strive to avoid print failures, but in the rare event of defects, we will reprint the item or offer a solution at no extra charge.

Yes, sustainability is important to us. We recycle failed prints and plastic waste to create new materials for specific products such as Moulded Memories.

No, we accept single-item orders. However, delivery fees may apply for smaller orders under our thresholds for free delivery.

Some materials, like PETG, are more suitable for outdoor use due to their durability and UV resistance. Let us know your needs, and we’ll recommend the best material.

Pricing is based on factors such as material, size, complexity, electricity and print time.