Terms and Conditions

Effective Date: 23.11.24

These Terms and Conditions (“Terms”) apply to your use of poectivisionmalta.com (the “Website”) and the services provided by Poetic Vision Malta (“we,” “our,” or “us”). By accessing or using our Website, you agree to comply with these Terms.

1. General Information

2. Use of Website

  • You agree to use the Website only for lawful purposes and in a manner consistent with applicable laws and regulations.
  • You must not use the Website to:
    • Violate any laws or rights of others.
    • Transmit harmful, illegal, or offensive content.
    • Interfere with or disrupt the Website’s functionality or security.

3. Products and Services

  • We provide 3D printed products made using FDM and resin printing technologies. Products offered on the Website may include customized items, depending on size and color specifications.
  • All product descriptions, images, and prices are provided as accurately as possible, but may be subject to change. We reserve the right to modify product listings without notice.

4. Orders and Payment

  • When you place an order through the Website, you agree to provide accurate and complete information, including delivery details and payment.
  • Orders will be processed once payment is confirmed, and delivery will occur based on the details provided.
  • We accept payment via [insert payment methods], and payment must be received in full before any order is shipped.
  • We reserve the right to cancel or refuse any order at our discretion, including but not limited to orders that appear to be fraudulent or if product availability changes.

5. Pricing and Delivery

  • Prices for products are listed in Euros and may be subject to change without notice.
  • Delivery charges may apply based on the delivery location, size, and complexity of the order. Please refer to our Delivery Information page for full details on pricing and delivery timelines.
  • Delivery times are estimates, and we are not responsible for delays caused by external factors, such as courier services or customs procedures.

6. Returns and Cancellations

  • Due to the custom nature of many of our products, we do not accept returns unless the item is defective or incorrect.
  • If you wish to cancel your order, please contact us within 24 hours of placing it. After this period, we may not be able to process your cancellation.
  • If you receive a damaged or incorrect product, please contact us within 7 days of receiving the item to request a replacement or refund.

7. Intellectual Property

  • All content on this Website, including product designs, logos, text, images, and graphics, is owned by Poetic Vision Malta and is protected by copyright, trademark, and other intellectual property laws.
  • You may not reproduce, distribute, or otherwise use any content from the Website without express permission from Poetic Vision Malta.

8. Privacy and Cookies

  • We take your privacy seriously. For information about how we collect, use, and protect your data, please review our Privacy and Cookies Policy.
  • By using our Website, you consent to the collection of data in accordance with our Privacy and Cookies Policy.

9. Limitation of Liability

  • We make every effort to ensure that the products and services provided on the Website meet high standards of quality. However, we cannot be held liable for any direct, indirect, incidental, or consequential damages arising from the use of the Website or our products, including but not limited to loss of data, income, or profits.
  • Our liability is limited to the total amount you paid for the product or service.

10. Governing Law

  • These Terms and Conditions are governed by the laws of Malta. Any disputes or claims arising out of or in connection with these Terms will be resolved in the courts of Malta.

11. Changes to Terms and Conditions

  • We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the effective date will be updated. Please review this page periodically to stay informed about any updates.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:
Poetic Vision Malta
Email: info@poeticvisionmalta.com
Phone: +356 99772913

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